Frequently asked questions

NovaMentra is an education company offering live small-group practice classes and masterclasses, plus private 1:1 subject-based sessions, for students and professionals anywhere. Classes run online and in person.

Our classes serve a wide range of learners — students preparing for exams or college applications, professionals building new skills, career-changers preparing for interviews, and anyone looking for structured, mentor-led practice.

Practice Classes are best if you want repeated, low-pressure practice with feedback. Masterclasses are best for fast, intensive mastery of a specific skill. Subject-Based Courses are private 1:1 sessions with a tutor — best for steady progress at your own pace, or focused help with a subject. Life & Career Guides are best when you're making a big decision — a career move, a college path, a next chapter — and want clear, practical guidance. If you're unsure, contact us and we'll help you choose.

Yes — applications are open. Tell us what you teach on the Become a Tutor page; our team reads every application by hand and e-mails you the decision.

Free classes need no payment — you're registered in one click. For paid classes you pay securely with PayPal as part of registering, and your seat is confirmed as soon as your payment goes through. For classes where you pick your own time off your tutor's calendar, you pay right after picking it.

All payments are made securely through PayPal. Which options you see (PayPal balance, a linked bank account, or a debit/credit card) depends on PayPal and your region. We never see or store your card details.

For free classes, yes — your seat is confirmed as soon as you register. For paid classes, your seat is confirmed as soon as your PayPal payment goes through; until then it isn't held, and because class sizes are intentionally small we recommend paying right away. If a class is full you can join the waitlist at no charge, and we'll email you if a seat opens.

Absolutely. Register for each class separately from its page — everything shows up together in My Account.

A computer or tablet with a stable internet connection, a webcam, and a microphone. Once you're enrolled, your instructor shares the video link with you, and it also appears in My Account.

Each on-site class lists its location on the class page. For privacy and safety, we share the exact address only with registered students.

Yes. Online classes are open to students anywhere, and class times are shown in your own time zone automatically. On-site classes take place at the location listed on each class page.

If a class is offered in both formats, we're happy to accommodate a switch before the class begins — just contact our team.

Cancel any time up to 24 hours before your class starts from My Account for an automatic full refund. Full details are on our Refund Policy page.

Just reach out to our team as soon as possible. We'll do our best to move you into a future session of the same class where available.

We only collect the information needed to register you for classes and communicate with you. See our Privacy Policy for full details.